i.e. design Company Policy
All clients must agree to the points laid out below.

i.e. design will not knowingly enter into any contract whereby the other party's terms conflict with any of those set out below. Should it happen that a client's own terms and conditions conflict with any of the same set out on this page, this document shall be considered to be the authoritative one, unless a separate contract has been signed by the client and by an authorized agent of i. e. design. By entering into a business relationship with i.e. design, you (the Client) agree and consent to the following terms and conditions:

TIMEFRAME AND DELIVERY
i.e. design will provide the initial draft concepts to the Client within the timeframe agreed upon in the initial consultation. Please note that if we are experiencing higher than usual demand, your design will be scheduled for the next available time slot and you will be notified at the earliest possible time. i.e. design will post the initial designs in an email or to a web site for review by the Client. The Client will then be able to view his/her draft designs and also be able to provide feedback concerning the design.

i.e. design will analyze the Client's feedback and revise the designs. The revised samples will be presented to the Client within the specified timeframe. Regular working days are Monday through Friday, 9am - 5pm. i.e. design will continue the revision process as per the terms of the specific contract, until the Client is 100% satisfied. Once the Client has received the printed project, the Client will complete any remaining payment owed within 30 days, and i.e. design will then proceed with the delivery of all requested formats of the approved logo by email to the client for the Client's use.

COPYRIGHT / TRADEMARKS
The Client unconditionally guarantees that any element of text or graphics furnished to i.e. design for inclusion in the design do not infringe on any copyright or trademarks that have been already established by another company or organization. The Client will hold harmless and protect i.e. design from any claim or suit arising from the use of such as furnished by the client.

i.e. design makes every effort to produce original artwork. If, however, we create artwork for you which accidentally infringes on any existing trademarked artwork, i.e. design's liability is limited only to a refund of the paid amount. i.e. design will do no research checking on the legal availability of the name we are creating designs for. It is the Client's responsibility to ensure that the name of their product, company or service is not already in use, and it is the Client's sole responsibility to secure a service mark or trademark to protect the rights to any name or image. i.e. design and it's employees will not be held responsible for any legal action that may result from improper due diligence on the availability of a company name or image.

Ownership of the final artwork remains the full property of i.e. design, unless a separate written agreement has been entered into allowing the client have unlimited, indefinite and unrestricted use of the designs. i.e. design retains the right to display the artwork in their corporate portfolios and marketing materials. Unless otherwise arranged with your project manager, all stock photography is used under royalty-free licence of i.e. design. As such, the Client has legal rights to use the photography only within the scope of the purchased design, and all original copyright is retained by the photographer or licencing agency. Exclusive, rights-managed photography is available, but will incur additional cost. All concepts furnished to the client are for client review and comment purposes only. Until all project invoices are paid in full by the Client, i.e. design will retain exclusive copyright and ownership of all design and draft materials. i.e. design retains ownership of all draft materials not used in the final design.

DRAFT CONCEPT POLICIES AND COPYRIGHT
All draft concepts previewed by the client are for client review and comment purposes only. Until final design balance is received by i.e. design, all logos, artwork, concepts and designs remain the copyright and exclusive property of i.e. design. i.e. desgin reserves the right to utilize and/or reproduce any image, logo or illustration created by i.e. design in advertising, electronic or traditional reproduction, with the addition of any copyright and/or trademark notice that may be requested by the owner of the work. The client is granted unlimited royalty-free use of the image upon full payment of all fees. i.e. design retains the rights to concepts, comprehensives and all artwork involved in the design process, and is granted the right to use these logos in promotional and advertising and marketing materials.

REVISIONS AND AUTHOR ALTERATIONS
Any and all revision requests or project additions/alterations MUST be furnished to the project manager in writing. Revisions may be discussed verbally, however no work will be done until the Client submits their revisions in writing, either by Email, Mailed Letter or Fax. The Client understands that revision work, along with requests for project additions or author alterations, will incur the same hourly billable as noted in the project quotation. Revision work is not done free of charge unless otherwise arranged, in writing.

The quotation assumes a reasonable average number of revisions per design item, but on very rare occasion a project arises in which the Client requests an unusually large number of drafts or revisions. Any and all revisions will still incur the hourly rate as noted on the project quotation, and the Client confirms that any revisions or additions they request will incur this cost.

CONTENT
All text may be submitted on disk or e-mailed to i.e. design in standard PC word processing format (.TXT or .DOC). Corrections of any grammatical or spelling errors is the responsibility of the client. All photos and graphics may be submitted to i.e. design on CD in Jpeg / Tiff high resolution format or e-mailed directly to i.e. design. i.e. design will not accept graphics smaller than 2" x 2" or larger than 8.5" x 11".

PROOFS
All projects must be signed-off by the Client using a completed, signed Proof Sheet returned to i.e. design by fax. On sight of the final PDF, the Client accepts complete responsibility for all typographical, spelling, grammatical and pictorial content.

PAYMENT POLICIES
Graphic design is a professional service, not a restockable product or commodity - customers are billed for the time and expertise of our graphic designers, art/creative directors and project managers. In accordance with industry standards, i.e. design charges for design services by the hour (unless a flat fee has been negotiated in writing) and does NOT offer refunds under any circumstance (except in the case of copyright infringement as noted above).

i.e. design does NOT engage in speculative work and will not honour any requests for same.

All quotations given are estimates only, unless otherwise negotiated and noted in writing on your quotation. Final invoices will reflect actual hours worked on your project which may or may not differ from your quotation.

An upfront deposit of 30% (based on the quotation amount) is required for all new projects.

Preferred clients requiring long term and ongoing design work will be placed on a monthly billing cycle, which will allow said client to skip the quotation/deposit phase.
All invoices are payable within 30 days.

• Inactive Status
If there has been no activity initiated by the client on a project in 30 days, but the client has been responsive to status requests by the project manager, said project will be classified as “inactive”. Inactive projects are invoiced periodically throughout the fiscal year, to ensure all parties are able to keep their records up-to-date. Please note that an inactive classification has no adverse effect on your account, provided all invoices are paid on time. If your project is incomplete and you have received an inactive project invoice, please rest assured that you are being invoiced only for work actually completed to date, and that you are welcome to re-open the project at any time.

• Abandoned Status
If a client should abandon a project by way of negligence (e.g., cutting off contact, refusing to respond to emails or phone calls), an invoice shall be issued for the full quoted amount, regardless of project status on abandonment. Abandoned projects will be submitted to a third-party collections agency if not paid or addressed within 30 days.

i.e. design's website - www.iedesign.ie
Unless otherwise specified and/or credited all images, artwork, text and graphics, of this site, are the copyright of i.e. design. All rights reserved. All other images are the copyright and/or trademark of the respective owners.

Designs, original art and clip art presented by i.e. design are for the use of the authorized client. All art, images, designs, and material are copyright of i.e. design and may not be resold, added to clip art collections or any other unauthorized form of distribution or reproduction without the express written permission of i.e. design and the images contained within.

Visitors are permitted, and encouraged to link to this site. You are welcome to link to any page or section of the i.e. design's web site. Any form of reproduction, electronic or otherwise is strictly forbidden without prior written consent of i.e. design.

Privacy
We respect and are committed to protecting your privacy. Client's of i.e. design are assured of complete privacy, and that no aspect of past / present / forthcoming projects will be discussed with other clients.

Your Consent To This Agreement
By using i.e. design, you consent to the collection and use of information by i.e. design as specified above. We reserve the right to modify this policy. If we decide to change our Company Policy, we will post those changes on.

If you have any questions about these terms, please feel free to contact us at: info@iedesign.ie.